Hotel Training for Associates and Managers

The hospitality industry is in a unique position to identify and report human trafficking. This criminal activity is not only a violation of human rights, but it also presents a great risk to the safety and security of travelers. With proper training, everyone from a front desk agent to a housekeeper can notice that something is not right and respond. In collaboration with the American Hotel and Lodging Association Foundation, and Marriott International, PACT is offering free online training courses to help companies and their associates identify and report suspicious activity.
Write your awesome label here.

Our free online training courses!

Write your awesome label here.
To license the module for your team, contact learning@wearepact.org. Customization available for purchase.
Released March 2020

Your Role in Preventing Human Trafficking: Recognize the Signs

Available in 34 languages, this training includes information on sex and labor trafficking and guidance on how to set up a response protocol if trafficking is suspected and follows major city and state ordinances on anti-trafficking training at hotels. Upon completing, associates will be able to recognize common indicators of trafficking and how to respond to a suspected incidence of trafficking. Participants may download a certificate of completion for their records at the conclusion of the 30-minute course.
RELEASED JULY 2022

Recognize and Respond: Addressing Human Trafficking in the Hospitality Industry for Associates and Managers

Building on the foundation of the "Your Role in Preventing Human Trafficking: Recognize the Signs", this new training incorporates hotel-level feedback and features interactive scenarios, separate learning paths for associates and managers, a mobile-friendly design, and increased guidance on responding to potential trafficking situations. Currently available in Arabic, Chinese (Simplified), English, French, and Spanish, the training is approximately 60 minutes for associates and approximately 85 minutes for managers.
Write your awesome label here.
Currently unavailable to license, but requests will be considered in the future on a case-by-case basis. To request to license in the future, contact learning@wearepact.org.

Hotel Training Courses

We use cookies to provide you with an optimal experience and relevant communication. Learn more or accept individual cookies.

Necessary

Necessary cookies (First Party Cookies) are sometimes called "strictly necessary" as without them we cannot provide the functionality that you need to use this website. For example, essential cookies help remember your preferences as you navigate through the online school.

Functional

During your interaction with this website, cookies are used to remember information you have entered or choices you make (such as your username or preferences for personalizing your account). These preferences are remembered, through the use of the persistent cookies, and the next time you use the Website you will not have to set them again.

Analytics

These cookies track information about visits to this Website so that we can make improvements and report our performance. For example: analyze User behavior so as to provide additional functionality or improve course contents. These cookies collect information about how visitors use the Website, which site or page they came from, the number of visits and how long a user stays on the Website.

Marketing

These cookies are used to deliver advertising materials relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of campaigns. They are usually placed by advertising networks we work with with our permission. They remember that you have visited a website and this information is shared with other organizations such as advertisers.